Located next to the beach on the Mayan Riviera, the Royal Haciendas Resort & Spa offers luxury suites set in tropical gardens. The complex offers swimming pools, tennis courts and a free shuttle to Playa del Carmen. All accommodations have free Wi-Fi, and many suites have a seating area with a flat-screen cable TV and DVD player. Some also have wonderful ocean views. All reservations include two complimentary tickets for the Cancun Mayan Museum. Transportation not included. The Royal Haciendas complex has a spa and wellness center with Turkish baths. There is also a fitness center. The beach next to the complex offers loungers and parasols. The Hacienda complex offers activities including diving. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancun International Airport is 30 minutes’ drive away. Important Information: Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in. Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process. At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants. Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Early departure policy: No refunds will be given for any cancelation or modification made after check-in. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.