Last Revised: September 2015
IN THE EVENT THAT WE ARE REQUIRED TO ACT ON YOUR BEHALF IN CONNECTION WITH THE SALE OF YOUR RESERVATION, YOU HEREBY IRREVOCABLY DESIGNATE AND APPOINT US AND OUR DULY AUTHORIZED OFFICERS AND AGENTS AS YOUR AGENT AND ATTORNEY IN FACT, WHICH APPOINTMENT IS COUPLED WITH AN INTEREST, TO ACT ON YOUR BEHALF AND USE THE DETAILS THAT YOU HAVE PROVIDED US IN CONNECTION WITH THE SERVICE.
We may collect two types of data and information from our Users:
In order to minimize fraud, we may collect publically available information about you from various sources. This information may include your email address, IP address or Facebook account in order to verify that they and/or your use of them are authentic.
In addition, by analyzing all the information we receive, including all information concerning Users and their feedback and transactions with respect to Reservations, we may compile statistical information across a variety of Users (“Statistical Information”). Statistical Information helps us understand trends and customer needs so that new products and services can be considered and so existing products and services can be tailored to customer desires. Statistical Information is anonymous.
Non-Personal Information is collected in order to:
Personal Information is collected in order to:
Roomer will share Personal Information with hotels and/or other inventory providers as is necessary to ensure that the Reservations are processed, including for purposes of validation, ensuring that the User has checked-in or in order to change or add the name of the hotel guest.
Roomer may share Personal Information with a service provider, so that such service provider may send the User a gift while staying at the hotel.
Roomer may share Personal Information with third party fraud detectors for the purposes of confirming that the Personal Information provided is authentic and to prevent credit card and/or financial fraud. Roomer shall ensure that such third party fraud detectors undertake to safeguard the Personal Information and not use it for any purpose other than fraud detection. By using the Site and the Service, you expressly agree to the provision of your Personal Information to such third party fraud detectors.
Roomer may share Seller Stories by (a) uploading them onto the relevant property's information page on the Site for the sole purpose of featuring the personal Seller Story behind the Reservation, and (b) (wholly or partly) using and placing the Seller Stories (e.g. for marketing, promotion or improvement of our service) on its Site or such social media platforms, newsletters, special promotions, apps or other channels owned, hosted, used or controlled by Roomer. If you do not wish to share your Seller Story, you hereby permit Roomer, in its sole discretion, to use and place generic, not user specific information to describe the Reservation and/or the story related thereto, such as that you purchased a non refundable room and cannot use it or get your money back.
When you post feedback or any User Generated Content, including Seller Stories, on Roomer, please remember that any information disclosed in this venue may be automatically made public, and such information, after being made public in accordance with the terms herein, will not be considered Personal Information by Roomer. You should exercise caution when disclosing any information (including Personal Information) in such a venue, as you do not know who will access or use such information and for what purposes.
We do not knowingly collect personally identifiable information from children under the age of 14. In the event you become aware that somebody under the age of 14 has enrolled without parental permission, please inform us immediately.
You may access, correct, delete or update the Personal Information hosted on your Profile through the Site or by contacting Roomer at:https://www.roomertravel.com/support/contact . Your Profile will be terminated within reasonable time following your request, and from that date of termination you will no longer be able to access your Profile. We cannot restore information that we have deleted. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at the email address listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We take a great care in implementing and maintaining the security of our Service, Site and our Users' Personal Information. Roomer employs industry standard procedures and policies to ensure the safety of its Users’ Personal Information, and to prevent unauthorized use of any such information, including by encrypting information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, we do not guarantee that unauthorized access will never occur.
When you access or use the Site and/or Service, Company may use industry-wide technologies such as “cookies” and Flash (or similar technologies), which stores certain information on your computer (“Local Storage”) and which will allow us to enable automatic activation of certain features, and make your Site and/or Service experience much more convenient and effortless. The cookies used by the Site and/or Service are created per session, does not include any information about you, other than your session key and are removed as your session ends (usually after 24 hours). It is easy to deny the Local Storage. Most browsers will allow you to erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option in Flash you should use the settings option of Flash according to the specific instructions provided by your technology provider. However, if you block or erase cookies, or change the settings of Flash, your online experience may be limited.
We may provide you with advertisements from third party advertisers. Some of these advertisements will use information collected across multiple websites (including our Site) by means of their third party cookies or other web-tracking technologies or tags (such as action tags, conversion tags, web beacons or pixels) (“Tags”) in order to predict your preferences or infer interests and to show you ads that are more likely to be of interest to you. Such advertising is called Interest-Based Advertising or Online Behavioral Advertising. The third-party cookies or Tags only collect Non-Personal Information or Statistical Information about you. We provide these third party advertisers with such information in order to be able to tailor the advertisements on our Site and/or Service to your needs and interests. For example, we would like you to be able to choose the best available deal for Reservations. For more information about advertising and tracking online, visit the Intent Media Website. You can opt out from having Intent Media use information to deliver targeted advertising and content at www.intentmedia.com/opt-out.
We may also use Google Analytics to track new visitors to the Site and/or the Service and to help US recognize Your browser as a previous visitor. Such tracking is performed on an anonymous basis and We may use it for statistical and research purposes, for customization and improvement of the User experience on the Site and/or Service and to receive an analysis of the use of our Site and/or Service. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with any Personal Information. You can opt out of having the above information tracked by downloading the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/ or by contacting US at firstname.lastname@example.org.